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Maintenance Contract (Microsoft 365 + Infrastructure)
Request a quoteOngoing, preventive management with SLA. Stop firefighting and run with standards, security, and predictability.
Microsoft 365 Management
- • Users, licenses, and permissions
- • Security (MFA/Conditional Access)
- • Teams / Exchange / SharePoint / OneDrive
IT Support (Help Desk)
- • Single channel + ticket history
- • SLA and service standards
- • Preventive routine (checklists)
Infra: Network & Servers
- • Network redesign (Wi-Fi, VLAN, performance)
- • Active Directory, GPO, and access control
- • File Server: permissions, organization, migration
Plans (simple and sellable)
Contract covers operations + preventive routine. Large projects are billed separately (otherwise you become hostage).
- • Remote support + basic M365 management
- • Monthly preventive routine
- • Basic inventory + minimal documentation
Best value
- • Monitoring (alerts) + faster response
- • Security (MFA/CA) + basic hardening
- • Monthly improvements with prioritized backlog
- • Stronger SLA + recurring reviews
- • Ongoing AD / servers / file server management
- • Executive report and quarterly roadmap
Includes
- • Standard support + history
- • Preventive routine + continuous improvement
- • Living documentation
Not included (project)
- • Full network/cabling overhaul
- • Major migrations (servers, domain, etc.)
- • Recovery without contracted backup






